Using an AI-augmented low-code platform, we don't just solve individual workflow automation; we build entire digital applications that replace fragmented spreadsheets, emails, and legacy systems.

In a single environment, we create:
▪️digital user interfaces (forms, overviews, dashboards),
▪️management of inputs, checks, approvals, and exceptions,
▪️connections to existing systems (DMS, ERP, CRM…),
▪️overviews, reports, and automated actions.

‍Typical scenarios where we build full applications:
▪️Insurance claims processing
▪️Underwriting and risk scoring
▪️Request registration and internal approval applications
▪️Management of contracts, amendments, and related processes
▪️Client or employee onboarding
▪️Cross-departmental communication automation (e.g., HR–IT–Legal)

Process management without the chaos

Companies often don't lack technology, but rather a cohesive process. Documents arrive through various channels, data is re-entered into multiple systems, exceptions are handled via email, and approvals are opaque, causing the process to easily stall with a single person. The result is unnecessary labor, errors, waiting, and low predictability.

‍Intelligent automation changes this—it creates a single managed flow where:
▪️inputs are captured, processed, and key data extracted,
▪️checks are performed (mandatory fields, duplicates, reference compliance),
▪️the system creates a task or exception with clear instructions and assignments,
▪️everything is traceable and measurable.

‍How we solve it at INFOMATIC

We build automation to fit your reality—not a pre-defined template. We start by analyzing the current state: inputs, roles, exceptions, systems, and goals.

We implement the process on the Tungsten TotalAgility platform, which connects:
▪️workflow and task management,
▪️document and data processing,
▪️business logic and rules,
▪️integrations into ERP/DMS/CRM and legacy systems (via API or RPA).

This allows us to build a managed flow that:
▪️handles routine tasks automatically,
▪️enables scaling and adjustments without coding,
▪️remains clear even in complex scenarios.

We use the Tungsten TotalAgility low-code platform to manage the entire process. It integrates workflows, document and data handling, rules, exceptions, and integrations into one managed stream. It also serves as the foundation for building digital application frontends, data models, and business rules. This allows us to quickly set up, test, fine-tune, and gradually expand processes. We supplement TotalAgility with additional components as needed.

The result is a process that is faster, less error-prone, scalable, and transparent: the system automatically handles routine steps, people only address what requires human judgment, and you maintain control over what is happening—across all teams and systems.